At sea you check the same gauges every watch, and you learn that the boring check is the one that matters. Nobody told me that was a qualification. Here it is.
Quality reviewer, Manila
Impact
A ladder you can stand on
Rungwell exists to turn careful work into a first job, and a first job into the next one. We measure that every year and publish what we find, including the parts that do not flatter us.
- People who have worked at Rungwell since 2016
- 4,1181
- Labellers at 31 December 2025
- 2,964
- Promotions since the first cohort
- 2873
- Everyone employed by Rungwell Kenya Limited or Rungwell Philippines, Inc. in a delivery role between 14 March 2016 and 31 December 2025, counted once however many contracts they held.
- Median gross monthly earnings (base pay for scheduled shifts plus task earnings) of labellers who worked a full month, divided by the statutory minimum wage that applies to the work in Nairobi, and in Metro Manila for a 26-day month. A full month is 20 or more scheduled shifts with an average quality score of 95% or more (on site) or an average Focus Assurance score of 80 or more (Rungwell at Home). In a typical month in 2025, 58% of labellers worked a full month. Task rates vary by task.
- Promotions to senior labeller, quality reviewer, trainer, team lead or centre management since 2016. A person promoted twice is counted twice.
Impact Report 2025
Rung by rung, published in June 2026, covers who we hired, what they earned, who was promoted, where people went after Rungwell, the wellbeing program, the work and the money, and four things we fell short on. First-pass acceptance by clients was 98.7%.
Earlier reports are available from press@rungwell.org.
Labellers’ stories
My lola paid me per collar when I was fourteen. She said: do it right once, so you do not have to do it twice. I say the same thing to new labellers.
Senior labeller, Manila
How we measure
Every figure we publish comes from payroll, Rungwell Tasks records or surveys, is checked by our finance team, and is explained in a note. How we measure sets out the definitions and their limits.
Page last reviewed 12 October 2026