Responsible sourcing

Employment

Every item is labelled by a Rungwell employee. No crowd platforms, no subcontractors, no agency labour.

Pay

Pay above the applicable minimum wage, published every year as a multiple of it in our impact report, with the method explained.

Wellbeing

Content tiers, wellbeing time in the shift, counsellors on site and the right to step away from any project.

Voice

Cohort representatives, a labeller-elected director, and the representatives’ right to refer any project to our board’s ethics committee.

Transparency

An annual impact report with the uncomfortable numbers in it, and audited financial statements.

Provenance

A written statement of how the data was collected, from whom and on what basis you hold it, before work begins.

Purpose

An honest account of what the system you are building is for. We decline work for weapons targeting and for identifying people without their knowledge.

Realistic timelines

Deadlines that do not require labellers to skip wellbeing time.

Feedback

Acceptance or return of each batch within ten working days, with reasons.

Clients may audit our labour practices as well as our quality, on site, with notice. We share our supplier code, our supply chain report and, under a non-disclosure agreement, our ISO/IEC 27001 statement of applicability.